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FAQ
Frequently Asked Questions
Frequently Asked Questions
Welcome to the Kitty’s Housekeeping FAQ page! Here, we’ve compiled answers to some of the most commonly asked questions about our cleaning services. Please get in touch with us for more information if you have any additional questions or concerns.
At Kitty’s Housekeeping, we offer a wide range of cleaning services to meet all your residential cleaning needs. Our services include regular house cleaning, deep cleaning, kitchen and bathroom cleaning, move-in/move-out cleaning, specialized cleaning for post-construction, pet-friendly cleaning, window cleaning, carpet and upholstery cleaning, and green cleaning.
Scheduling a cleaning appointment with Kitty’s Housekeeping is easy! Contact us via phone, email, or our online booking form, and our friendly team will assist you in scheduling a convenient appointment time that fits your schedule.
No, you don’t need to provide cleaning supplies. At Kitty’s Housekeeping, we come fully equipped with professional-grade cleaning supplies and equipment to ensure optimal results with every cleaning service.
Absolutely! We understand that every home is unique and welcome your specific cleaning requests. Let us know if you have particular areas of concern or tasks you’d like us to focus on, and we’ll tailor our cleaning services to meet your needs.
Our cleaning staff is highly trained, experienced, and fully insured for your peace of mind. We carefully vet and train all our team members to ensure professionalism, reliability, and the highest quality standards in every cleaning service we provide.
Your safety and well-being are our top priorities. We have implemented strict safety protocols to protect our clients and staff in light of current circumstances. Our team members adhere to all recommended health and safety guidelines, including wearing masks, practicing social distancing, and following proper sanitation procedures.
Kitty’s Housekeeping proudly serves residential clients in the Metropolitan Atlanta, Georgia area. If you’re unsure whether we serve your area, please contact us for more information.
We understand that plans can change and are here to accommodate your needs. If you need to reschedule or cancel your cleaning appointment, please get in touch with 24 hours ahead of time to cancel with no penalty fee. We’ll be happy to assist you in making alternative arrangements or you can reschedule.
Your satisfaction is important to us, and we welcome your feedback and concerns. If you have any comments, questions, or issues regarding your cleaning service, please don’t hesitate to contact us directly. We’re committed to addressing your feedback promptly and ensuring your complete satisfaction with our services.
We accept various forms of payment, including credit/debit cards and electronic transfers. Partial payment is due at the time of scheduling, the balance is due at the time of service, and our team members will provide you with a detailed invoice for your records.
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If you have any questions or inquiries or want to schedule a cleaning appointment, please don’t hesitate to contact us.
